Contact ANZACATA

Have you looked at our ANZACATA FAQ's or Member FAQ's?

We have worked hard to ensure that our faqs are current and up-to-date with the most frequently asked questions.

We are a small part time team and presently do not have a person in the role of member services. 

We have also compiled a list below of most frequently asked member services questions and answers to alleviate the pressure on our small team.

We kindly ask you review the list before using the contact form below.

Membership Level Change

Q: How do I change my membership level

Student to Practising
A: Go to your member profile > click "change" next to your Membership Level > select "Application for Practising ANZACATA Membership".
Fill in the form fields and follow the prompts and a member of the team will be alerted to your application.

Practising to Practising Member 'On Leave'?
A: Go to your member profile > click "change" next to your Membership Level.
Fill in the form fields and follow the prompts and a member of the team will be alerted to your application.

Q: What happens if I want to move to a non-practising membership?
A: You can opt for the "On Leave" category if you're temporarily stepping away from practice due to health or personal reasons (see above). This can be held for up to two years. Alternatively, "Subscription Only" membership is available for those not qualified and not practising but interested in staying connected.

International Qualifications

Q: Does ANZACATA accept international qualifications for membership?
A: Yes. ANZACATA welcomes applications from individuals who have completed creative arts therapy training overseas, provided the qualifications meet our standards.

Q: How do I apply for membership if I have international qualifications  ?
A: You can apply under Option B of our Professional membership category. ANZACATA Categories and Requirements. This pathway is for graduates of courses approved by one of the following recognised international bodies:

• American Art Therapy Association (AATA)
• British Association of Art Therapists (BAAT)
• Canadian Art Therapy Association (CATA)
• Or any other creative arts therapy association whose training standards reflect those of ANZACATA.

Q: What documentation do I need to provide?
A: You must submit:

• A high-quality scan of your academic testamur (degree certificate) and transcript
• Evidence of your membership with AATA, BAAT, CATA, or another recognised association

Q: What if my documents are not in English?
A: All documents must be in English. If they are not, you must provide certified translations.

Q: Is there a fee for assessing international qualifications?
A: Yes, there is a non-refundable application fee of $90 (+GST if applicable).

Q: What happens after I apply?
A: Your application will be reviewed by ANZACATA's Membership Sub-Committee to determine equivalency with ANZACATA-recognised training standards.

Q: What if I haven't completed 750 hours of placement?
A: You may be eligible for Provisional membership if you are close to completion of your required 750 hours, until you complete the required placement hours. This is determined on a case-by-case basis.

Student Membership

Q: Who is eligible for Student Membership?
A: You are eligible if you are currently enrolled in a Creative Arts Therapy course that is recognised by ANZACATA. These courses must meet the standards set by the Qualifications Authority and typically be at AQF Level 9 (Master's degree) or higher and are listed on our website under 'join'.

Note: From January 2026, ANZACATA will no longer accept new students from courses below AQF Level 9 for membership. ANZACATA - Join

Q: What documents do I need to apply?
A: You must provide evidence of your current enrolment, such as:

• A letter of acceptance into the course (with date shown)
• A letter from your course coordinator
• A copy of your current student card or online student status
• Any document showing your name, course, and year of study ANZACATA - Apply

Q: How do I apply?
A: Follow these steps:

1. Visit the ANZACATA Apply page.
2. Select the 'Student' membership option.
3. Complete the online membership form.
4. Upload your supporting documentation.
5. Submit the form.

Your application will be reviewed, and you'll receive an email once your membership is approved.

Q: Is there a fee for Student Membership?
A: Yes. The Student Membership fee is AUD $49.00, pro-rated depending on when you join. Australian residents will also be charged 10% GST.

There is no application processing fee for student members ANZACATA - Apply

Q: What are the benefits of Student Membership?
A: Student members receive:

• Access to ANZACATA's monthly updates
• Online access to the Journal of ANZACATA (JoCAT)
• Participation in selected ANZACATA activities and events

Student members cannot vote, use the ANZACATA logo or post-nominals. ANZACATA Categories and Requirements

Q: What happens after I graduate?
A:If you graduate from an ANZACATA-approved Master's level course, you may be eligible to apply for Professional Membership. You must apply within 6 months of graduation to avoid the $90 application fee. ANZACATA - Member FAQs

Tier membership

Q: Is Tier membership being phased out?
A: From July 2026, ANZACATA will no longer accept new practising members who hold qualifications below AQF Level 9 (i.e., below a Master's degree in Creative Arts Therapy). This means graduates of Advanced Diplomas, Bachelor degrees, Graduate Certificates, and Graduate Diplomas will no longer be eligible for Tier membership.

Q: Why is ANZACATA making this change?
A: This decision aligns with evolving government expectations that mental health professionals hold qualifications at the Master's level. Increasingly, government-funded services such as the NDIS and Aged Care are requiring higher qualifications for therapists delivering clinical services.

Q: How does this affect current Tier members?
A: Existing Tier members will not be impacted by this change and may continue their membership. The change only applies to new applicants from July 2026 onward.

Q: What about students currently enrolled in Tier-level courses?
A: Students who begin their studies before July 2026 in a recognised Tier-level course will remain eligible for Tier membership upon graduation.

Q: Will there be a pathway to upgrade from Tier to Professional membership?
A: ANZACATA is exploring options to support Tier members in upgrading to Professional membership. However, no formal bridging program currently exists, and significant work is still needed to determine feasibility, costs, and requirements.

Q: What should prospective students consider?
A: If you are considering a career in Creative Arts Therapy, ANZACATA strongly recommends enrolling in a Master's level program to ensure eligibility for Professional membership and access to full professional benefits, including NDIS recognition.

Lapsed memberships and historical qualifications

Q: What happens if my ANZACATA membership has lapsed?
A: The process and cost of rejoining ANZACATA depends on how long ago your membership lapsed and whether your qualifications and practice history meet current currency requirements.

Lapsed Membership – Less Than 2 Years

If your membership has been inactive for less than two years:

• You do not need to reapply.
• You do not need to pay the $90 AUD (+GST) application fee again.
• Please use the contact form below. Select "Lapsed Members / Historic Quals" and ensure you upload your qualifications in the field provided as documentation may not have transferred during our database update.

Required documents:

• Testamur (degree certificate)
• Academic transcripts
• Current CV
• CPD and supervision logbooks

Currency requirements:

• Graduated within the last 5 years: Eligible for Practising membership.
• Graduated 5–10 years ago: Must provide:
• • Letter from supervisor confirming regular clinical supervision
  • CPD records (minimum 10 hours/year)
  • Resume showing relevant work history
• Graduated over 10 years ago and not practised in the last 5 years: You may not be eligible for practising membership.

Lapsed Membership – More Than 2 Years

If your membership has been inactive for more than two years:

• You must reapply for membership.
• You must pay the $90 AUD (+GST) application fee.
• You must submit the following documentation:
• • Testamur
  • Transcripts
  • CV
  • CPD and supervision logbooks
• Currency requirements are the same as above. If you haven't practised or studied recently, you may need to complete additional CPD and supervision hours before being eligible for Professional membership or depending on the time out of the profession, you may not be able to re-join at all.
• Please use the contact form below. Select "Lapsed Members / Historic Quals" and ensure you upload your qualifications in the field provided as documentation may not have transferred during our database update.

Q: I was never a member, but I hold an historic qualification. Can I join ANZACATA?
A: Yes, graduates of historic courses may be eligible for Professional or Provisional membership depending on:

• The level of qualification (AQF Level 9 or above for Professional membership)
• The date of graduation
• Whether the course included 750 hours of supervised clinical placement
• Evidence is required of your currency in the profession, so you may need to establish this before application.

Important:
From July 2026, ANZACATA will no longer accept qualifications below AQF Level 9 for new membership applications. This does not affect current Tier members or students enrolled in approved Tier-level courses.

Required documents for assessment:

• Testamur
• Transcripts
• CV
• CPD and supervision logbooks

Q: What are ANZACATA's currency requirements for qualifications and practice?
A: To ensure safe and competent practice, ANZACATA assesses currency based on:

• Time since graduation
• Recent clinical practice
• Supervision and CPD history

Currency guidelines:

• <5 years since graduation: Eligible for Practising membership.
• 5–10 years: Must show evidence of:
• • Regular supervision (letter from supervisor)
  • CPD (minimum 10 hours/year)
  • Relevant work history (resume)
• 10+ years:
• • If practising in the last 5 years: May be eligible for Provisional membership.
  • If not practising: Not eligible for practising membership.

Member Certificates

Q: When will I receive my membership certificate?
A: Certificates are issued monthly, typically in the first week of the month following payment. i.e payment was Sept 14, the certificate would be emailed the first week of October.

Q: Who do I contact if I haven't received my certificate or I need it urgently?
A: Please check your spam/junk folder and ensure your member profile has your current email address. If you still cannot locate your certificate, please proceed to the contact form below and select "Certificates" to "What is you query about?".

Continuing Professional Development (CPD)

Q: How many CPD hours are required annually?
A: Practising members must complete 25 hours of CPD each year.

Q: Do I need to upload my CPD log?
A: No, uploading is optional unless selected for audit. Keep your own records.

Q: What qualifies as CPD?
A: CPD should be external to your regular work duties and aimed at improving your practice. Discuss your CPD plan with your supervisor.

Q: Is attending an art exhibition considered CPD?
A: Only if it's part of a therapeutic program and not a regular work duty. It must relate to therapy and ideally be paid or externally organised.

Supervision

More information about Supervision can be found in the Member Portal, ANZACATA - Supervision Policy.

Q: What are the supervision requirements?
A: Practising members must undertake 1 hour of supervision for every 15 client contact hours. This can be one-on-one, group, or peer supervision.

Q: Can my supervisor be someone outside ANZACATA?
A: Yes. Supervisors can be ANZACATA Approved Supervisors, experienced ANZACATA members or experienced clinicians such as social workers, OTs, or PACFA/ACA supervisors.

Q: What is a dual relationship in supervision?
A: A dual relationship occurs when your supervisor is also your manager or someone with power over your employment. Supervision by a manager at work is generally not clinical supervision and cannot be claimed as such.

Q: How do I become an Approved Supervisor?
A: You must meet specific training and experience requirements, including supervision training, logged hours, and ongoing supervision-of-supervision. Details are available here.

Q: Who can become an ANZACATA-approved supervisor?
A: Only Professional Members of ANZACATA are eligible to become approved supervisors. This means you must:

• Hold a Master's level qualification in Creative Arts Therapy (AQF Level 9 or above)
• Be a current Professional Member in good standing
• Have clinical experience and a strong understanding of supervision practices
• More information can be found here ANZACATA Ethics and Standards and ANZACATA Supervision Policy (member only page)

Q: What training is required to become a supervisor?
A: To be listed as an Approved Supervisor, you must complete ANZACATA-recognised supervision training, which includes:

• Theory and models of supervision
• Arts-based integration
• Ethics and contracts
• Clinical practice
• Experiential learning and supervision practice

You must also complete:

• A minimum of 40 hours training or professional development in supervision. 
• This training must have at least 15 hours (40%) devoted to experiential learning within the 40 hours
• Training must be evidenced by a certificate of attendance or a statement from the supervisor and also in the applicant's CV. 
• Please look at the ANZACATA events page for Arts-based supervision skills training and Refresher Courses. You can add your name to the waitlist on the event page if no places are available or contact events@anzacata.org for upcoming events.

Q: How do I register as a supervisor with ANZACATA?
A: After completing the required training and experiential hours:

1. Upload documentation of your training and practice hours to your member profile.
2. Ensure your Professional Membership is current.
3. Proceed to the contact form below and select "CPD/Supervision" to "What is you query about?" to alert us to your application.

Q: Are there ongoing requirements?
A: Yes. Supervisors must:

• Maintain Professional Membership
• Engage in continuing professional development (CPD)
• Uphold ANZACATA's ethical standards and supervision guidelines ANZACATA Categories and Requirements